
Latin American Executive Opinions
This option box will always be visible. You will be able to click on the above title or the names of the executives to hear their comments.
Key vocabulary related to this topic
Cultural points related to this topic
The gray bar above contains the topics of discussion: Negotiation, Language, Social Situations, Time & Schedules, and Spain Interviews. Click on any of these topics and a list of questions will appear.
Each page contains the option box to the right which is always visible. Additionally you will see a thumb-nail of the executives who respond to each question. Click on the executive's name or thumbnail to open a new window with the video clip. This window allows users to view the Quick-Time video clip with the Spanish transcript, [S] or the English translation, [E], or without any text at all, [N].
The video clips may also be downloaded in MP4 format so they can be viewed on an ipod. In order to do so, right click (PC) or control click (MAC) on the small red font.
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Orlando R. Kelm University of Texas at Austin UT CIBER (Center for International Business Education and Research) |
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This is where the vocabulary list will be
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The general assumption is that North Americans are more direct in their negotiation style, while Latin Americans prefer an indirect style where initially more time is given to get to know a partner. This general assumption, however, should be tempered with observations, such as those by Alfredo Cavazos, which indicate that the type and focus of the company also affects negotiation styles. As Mr. Cavazos states, companies involved in exports and imports or companies in international business will follow a more American style. There is also a perception that Latin Americans focus their activities with a long-term objective. It is precisely for this reason that it is worthwhile to spend more time upfront to get to understand your partner better. This is one reason why Latin Americans sometimes see themselves as "cálidos" (warmer) as opposed to North Americans who may seem "colder." Still, individual differences are important. For example, Julio Balestrini comes from a military background and he feels very comfortable with a direct approach. Roberto Salmón provides excellent advice, namely, remember that in the end we are all working towards the same objective and as such, the differences in style are not as important. |