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Overview

The second aspect of the production of goods and services is the handling of informational objects (paperwork). The automation of paperwork is facilitated by the transfer of activities from paper to electronics. For example, the shift of many aspects of market activities to the social nervous system will permit the automation of market transactions paperwork. Transferring paperwork from paper to electronics requires much more than simply transferring the activity to electronics. To be an innovation, that is achieve better performance, with the new combination of hardware, software and humans the activity generally must be completely reorganized (reengineered) to achieve the potential efficiency. Moreover, the new technological combination offers possibilities for new services previously not economical. In automating paperwork, the advance of artificial intelligence defines the limit for substituting software for humans. Also, the growth of new information services provide new employment opportunities.


norman@eco.utexas.edu
Thu Jun 8 16:37:44 CDT 1995